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In my work as a market researcher, I traveled a great deal, often spending as many as 20 nights a month in a hotel. Over the course of several years, I learned to take comfort in the familiar, gravitating to favorite airlines, favorite rental cars and favorite hotels. I developed an appreciation for those in the hospitality industry, especially when I felt the staff had an appreciation for me as a road-weary consultant. I loved the perks of being a regular customer – the first-class seat, the waiting rental car and the upgraded room on the concierge floor. It was easy to imagine a relationship taking off for a frequent traveler and a familiar hotel staffer. I always feel it’s important to emphasize the word “imagine,” since I don’t wish to raise any suspicions about why I spent all those nights on the road.
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